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How 777jiji Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account or make a payment through bKash, Nagad, or Rocket — and how we keep that data secure.

Encrypted account dataWallet payment privacyYour right to access recordsBangladesh-region scopeClear data retention rules
777jiji How 777jiji Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply technical and organisational measures to protect the personal information held in your account. This includes encrypted connections when you log in and when payment instructions travel between your device and our servers. Account access requires your registered credentials, and any new device login triggers a verification step to confirm it is you. We retain your data for as long as your account is active and for a period after closure as required by applicable financial record-keeping rules in your region.

Encrypted Connections All data sent between your device and our platform travels over an encrypted connection. This applies to login, account updates, and all payment instructions including bKash and Nagad transfers.
Cookie Policy We use session cookies to keep you logged in and functional cookies to remember display preferences. Analytics cookies help us understand how the lobby is used — you can manage these in account settings.
Retention Rules Account data is kept while your account is open. After closure, we retain records for the period required under applicable rules in your region, then delete or anonymise them.
Who to Contact For formal data queries — including access requests or objections to processing — contact our support team via the email address listed in your account help section. We verify your identity before acting on any request.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat inside your account, or send a written request by email. We aim to acknowledge data-related requests promptly and resolve them within the timeframe required by applicable rules in your region.

Live Chat Access live chat after logging in to your account. Use this channel to raise a privacy concern, ask about stored data, or request a correction to your account details.
Email Request Send a written data request to our support email address found in the account help section. Include your registered contact detail so we can verify your identity before acting.
Account Settings Some data preferences — including cookie consent and marketing communication opt-outs — can be managed directly inside your account settings without contacting support.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is handled on 777jiji. If your question is not covered here, reach us through live chat or by email — details are in your account.

We collect your name, contact details, and account credentials at registration. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference needed to match the payment to your account.

We share payment data only with the processor handling your transaction — bKash, Nagad, or Rocket — and only what they need to complete it. We do not pass your wallet details to advertisers or unrelated third parties.

Yes. Send a written request to our support email with your registered contact detail. We will verify your identity first, then provide a summary of the personal data held in your account.

We retain records for the period required by applicable financial rules in your region after account closure. Once that period ends, your data is deleted or anonymised from our active systems.

Log in and go to account settings to update contact details. For changes to identity documents or payment information, contact support through live chat — they will guide you through the verification step required.

This policy applies to account holders in regions where access to 777jiji is permitted under local law. Whether it applies to you depends on your local regulations and eligible region — check those rules before proceeding.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.